- Customer Care
Frequently Asked Questions
We do not accept orders via our customer service line, currently we only receive them through ShopUnitedFront.com.
Please make sure that your billing and shipping information appears as it does on your credit card statement. If there is a discrepancy it will require us to call you directly and may delay your order. No orders will be shipped without proper verification. If there is a delay in your order being shipped because of a discrepancy UnitedFront will attempt to call twice within a 48 hour period. If there is no response within 24 hours of the last call or email contact your purchase amount will be refunded to your credit card and no items will be shipped. ShopUnitedFront.com will not be held responsible for delays in order shipment(s) due to payment discrepancies.
We accept Visa, MasterCard, AMX, Discover, and PayPal
If paying through PayPal and an e-check is the form of payment chosen, your order will be shipped once the e-check has been verified and deposited. This may take 3-4 days due to no fault of our own and is PayPal's policy
If you have a store credit it does not expire and you may use it at any time.
Store credits can only be used on our website www.ShopUnitedFront.com.
You may not transfer your store credit to another person or account.
Your store credit may not be transferred to one of our other online distribution channels
Store credits may not be purchased, we recommend that you purchase a Gift Certificate to our store instead
Store credits are provided in U.S. dollars.
Your store credit will automatically be visible at checkout once you are signed in. you will have the option apply your store credit to the balance of your purchase. If you choose to do this, it will auto automatically deduct your store credit from the shopping carts balance.
Any purchase amounts that exceeds the value of the store credit will require an additional method of payment for the remaining balance due.